Imagine a healthcare system at the heart of one of America’s largest cities. Headquartered in Baltimore, this leading provider manages thirteen hospitals, multiple healthcare facilities, and serves millions of patients each year. With over 60,000 employees and a complex system infrastructure accommodating 120 different applications, this organization faced a growing challenge: securing their digital environment in a way that was scalable, compliant, and intuitive.

The Growing Challenge

The healthcare system was expanding rapidly, and with it came the complexity of managing employee access to sensitive patient data and critical systems. New hires, contractors, and doctors were constantly entering and leaving the system, creating a never-ending cycle of manual provisioning and deprovisioning. The stakes were high: failure to comply with HIPAA and HITRUST regulations could result in steep penalties, and a breach of patient records would severely damage trust.

The need for a modern solution became urgent. The hospital’s IT team recognized they needed a system that not only automated identity and access management but also ensured that privileged accounts—like those used by doctors and senior staff—were handled with extra care.

The Partnership with Idvise

Enter Idvise. Our team was called in to revolutionize the hospital’s identity management system. We began with a simple goal: to make access management as seamless and secure as possible.

First, we implemented automated user provisioning across the 60,000-strong workforce. Every time an employee was hired, promoted, or left the organization, their access was adjusted automatically. No delays. No manual processes.

Next, we tackled privileged access management (PAM). The hospital had administrators and doctors with access to critical systems—systems that required extra layers of security. By introducing just-in-time access, we ensured that these privileged accounts were only active when necessary. For the first time, the hospital could track, monitor, and even record all privileged user activity.

Multi-Factor Authentication (MFA) was also rolled out across the organization. From the administrative offices to the nurses on the floor, every login required a second layer of verification, adding an extra wall of defense to their systems.

The Impact

The transformation was immediate. Automated provisioning reduced onboarding times by 50%, allowing new staff to get to work faster than ever. MFA and PAM reduced the risk of unauthorized access by 35%, making the system more secure without adding unnecessary complexity. And thanks to Idvise’s solution, the hospital was able to pass every compliance audit with flying colors.

But more importantly, the hospital’s leadership now had peace of mind. They knew that their workforce could securely access the tools they needed, patient data was protected, and the entire system was ready to scale as the hospital expanded.

The hospital’s story is one of growth and transformation. With the right partner, they were able to turn a mounting challenge into an opportunity to lead the way in healthcare security. And they’re just getting started.

It wasn’t that long ago that one of America’s largest insurance companies realized they were at a crossroads. With a history spanning decades, this organization—home to 45,000 employees and subsidiaries like Esurance, National General, and SquareTrade—had always been a leader in providing everything from auto insurance to home, renters, and life policies. But something was changing.

As they expanded, so did the complexity of managing access across their growing digital landscape. With employees and partners spread across multiple regions, and subsidiaries operating independently, managing identities and ensuring compliance with regulations like PCI-DSS and GDPR was becoming a burden.

The Breaking Point

The company’s legacy identity systems simply couldn’t keep up. Access requests were piling up, and manual processes for provisioning and deprovisioning users were slowing down operations. Employees found themselves locked out of systems they needed to do their jobs. The company needed a solution that would enable secure access for employees, subsidiaries, and third-party vendors without sacrificing agility.

And so, the company turned to Idvise.

A Bold Move Toward the Future

Our mission was clear: modernize the insurance company’s identity management system to make it faster, more secure, and ready for the future. We began by deploying a centralized Identity Governance and Administration (IGA/IDM) platform. Instead of scattered, region-specific access management systems, we created a unified hub where every identity could be managed, tracked, and governed efficiently. No more delays. No more confusion.

With Single Sign-On (SSO), we streamlined access across the company’s many applications. Employees no longer had to juggle multiple credentials or deal with login fatigue. A single, secure login now granted them access to everything they needed.

Multi-Factor Authentication (MFA) was integrated into the company’s mobile and remote workforce. Wherever their employees were—whether in the office or working from home—they had secure, seamless access to the systems they needed.

But one of the company’s biggest challenges was managing third-party access for their partners and vendors. We introduced Federated Identity Management, allowing partners to use their own credentials while maintaining the insurance company’s strict security controls. This enabled smoother collaboration while ensuring that the company remained compliant with regulations.

The Transformation

The results were remarkable. With automated user provisioning, the time it took to grant or revoke access was slashed by 60%, allowing employees to focus on their jobs instead of waiting for access. The implementation of MFA and PAM reduced unauthorized access incidents by 40%, boosting security across the board.

And compliance? The new system gave the company full visibility into access logs and user activity, making regulatory audits smoother than ever.

This isn’t just a story about technology. It’s about a company embracing the future and recognizing that their greatest asset—people—deserve the tools they need to be secure, productive, and agile.

For this insurance giant, partnering with Idvise wasn’t just about solving today’s problems—it was about building a system that could grow with them, ensuring they remain at the forefront of the insurance industry for decades to come.